Terms of service

This website is operated by Imperial Crockery. Throughout the site, the terms “we”, “us”, and “our” refer to Imperial Crockery. Imperial Crockery offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, or contributors of content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not use the website or any services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your region, or that you have given consent for your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose.
A violation of any of these Terms will result in immediate termination of service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.
You understand that your non-credit card data may be transferred unencrypted across networks. Credit card information is always encrypted during transmission.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without express written permission from us.


SECTION 3 – ACCURACY AND TIMELINESS

We are not responsible if information made available on this site is inaccurate or outdated. The material is provided for general information only. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online.
We strive to display product colors and images as accurately as possible, but we cannot guarantee your monitor’s accuracy.
We reserve the right to limit sales or discontinue any product at any time.

All returns and exchanges are subject to our Refund & Exchange Policy: [Link to Policy]


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete, and accurate purchase and account information.

For details, please review our Refund Policy: [Link to Policy]


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.
Your use of any optional tools offered through the site is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites that are not affiliated with us.
We are not responsible for any third-party content, materials, or transactions.
Please review third-party terms and policies before engaging with them.


SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit creative ideas, suggestions, or feedback, you agree that we may use them without restriction.
We have no obligation to (1) maintain comments in confidence, (2) pay compensation, or (3) respond.
You agree your comments will not violate any third-party rights or contain harmful content.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy, which can be viewed here: [Link to Privacy Policy]


SECTION 11 – ERRORS AND INACCURACIES

Occasionally, there may be errors or omissions related to product details, pricing, or availability.
We reserve the right to correct any such errors and update or cancel orders as needed.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

For unlawful purposes

To violate laws or infringe upon intellectual property rights

To harass, abuse, defame, or discriminate

To upload viruses or malicious code

To spam, phish, or scrape data

Violation of these rules may result in termination of access to our services.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.
All products and services are provided “as is” without warranties of any kind.
Imperial Crockery shall not be liable for any direct or indirect damages arising from the use of our services.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Imperial Crockery, its affiliates, partners, and employees from any claims arising out of your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid.


SECTION 16 – TERMINATION

These Terms remain effective until terminated by either party.
You may terminate at any time by ceasing use of our site.
We may terminate access immediately if you violate any Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Imperial Crockery and supersede all prior agreements or communications.


SECTION 18 – GOVERNING LAW

These Terms and any related transactions shall be governed by and interpreted under the laws of Pakistan.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the latest version of our Terms at any time on this page.
We may update or replace any part of these Terms by posting changes here. Continued use of the Site constitutes acceptance of such changes.


SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be directed to:

📍 Imperial Crockery
Johar Town, Lahore
📧 Email: Imperial9226a@gmail.com
📞 Phone: 0309-1226677