Shipping policy

1. Shipping Timeline

We provide fast and reliable delivery across Pakistan. Standard delivery time is 2–5 business days from the date of order confirmation. Please allow up to 1 business day for order processing before dispatch.

2. Shipping Fees

We offer free shipping on all orders — no hidden charges or additional costs at checkout. Enjoy a seamless and transparent shopping experience with Imperial Crockery.

3. Delivery Confirmation

Once your order has been shipped, you will receive a tracking link via email or SMS. This allows you to track your shipment in real time and stay updated on its delivery status.

4. Delays

While we make every effort to deliver your order within the estimated timeframe, unexpected delays (such as weather conditions, public holidays, or courier issues) may occasionally occur. We appreciate your patience and understanding in such cases.

5. Address Accuracy

Please ensure your shipping address is accurate and complete when placing your order to avoid any delays or delivery issues.
If you notice an error after placing your order, please contact us immediately:

📧 Email: Imperial9226a@gmail.com
📞 Phone: 0309-1226677